When will I receive my policy documentation?

If you bought your policy online we will email your policy documentation to the email address that you provided to us. You should receive an email within 24 hours.If you purchased your policy over the telephone we will issue your policy documentation within 24 hours. Your documents should arrive within 5 working days. If for any reason you have not received your documents, please call our customer services team on: 0800 2988 707